Phelps Homes is a Niagara-based homes builder. They focus on creating communities that their customers can customize to suit their needs. They came to Parallel to help them build a large scale touch screen app for use in their sales centre to assist in the browsing/buying process. The client requested a vertical format and our team determined the technology: a Tabler overlay device that can transform a TV into a touch screen and an Android Box that could run the web app.
We had a device set up in the office while I was designing the app. I was regularly prototyping on the device throughout the design process to test probable interactions. This helped inform things like height of interactions on the screen and creating large hit zones on panes of content as it was uncomfortable to reach too high or low on the vertical device.
This app was meant to be usable by both the sales staff and by people waiting to meet with a sales person. It had to be intuitive enough for anyone to walk up to it and use, trained or not. I worked with the development team to build in some interactions to make the public feel more at ease, like a back button and also arrows to click through the galleries, though swiping through was also an option.